Frequently Asked Questions
📍 Meeting point & general information
Where do we meet?
Unless otherwise agreed, the meeting point is:
Damsgårdsveien 113, 5058 Bergen, Norway.
What if I cannot attend?
If you are prevented from attending, please contact us as soon as possible at:
+47 923 45 623
What should I bring?
We recommend bringing clothing suitable for outdoor activities and changing weather conditions.
Warm layers are always recommended in Norway. If meals are not included in your booking,
participants should bring their own food and drinks.
Can tours change?
Epic Norway may adjust routes, locations, or timing if needed due to weather, safety conditions,
or other operational factors in order to ensure the best possible experience.
🤿 Diving
Do I need diving certification?
If you are not certified, we offer introductory experiences such as Discover Scuba Diving
with a qualified instructor.
How cold is the water?
6°C in winter to 14°C in summer. Most dives are conducted in drysuits, during late spring/summer and authum wetsuit is a ok choice.
What clothing should I wear under a drysuit?
If you do not have suitable thermal clothing, basic wool layers can be purchased
in nearby stores before the activity.
Is equipment included?
Full equipment sets including drysuit, regulator, BCD and fins are available.
How many dives are included?
Full-day experiences may include one or two dives depending on the plan and conditions.
🛶 Kayaking
Do I need previous kayaking experience?
What equipment is included?
What are the safety requirements?
Minimum age is typically 15 years for regular tours, while family tours may allow younger participants.
Maximum recommended participant weight is approximately 120 kg.
What if weather conditions are poor?
🎣 Fishing trips
Do I need fishing experience?
What fish can we catch?
Is fishing equipment included?
🚤 Boat trips
All participants must listen carefully to the safety briefing before departure.
It is important that everyone understands the safety instructions and follows the guide’s directions during the entire trip.
Participants should inform the guide in advance if they use medication or have injuries or medical conditions that may affect participation.
Boat activities are generally not recommended for people with severe back, neck, heart or lung conditions.
If you are unsure whether the activity is suitable for you, please contact us in advance.
Participants must wear the safety equipment provided during the activity.
📅 Cancellation, weather & policies
Cancellation policy
Cancellations made at least 14 days before the activity are eligible for a 50% refund.
If only a deposit has been paid, the deposit is non-refundable.
No-show
Failure to appear at the meeting point without prior notice will result in no refund.
Weather conditions
If weather conditions make the activity unsuitable, we may move the activity to a more suitable location or offer an alternative date.
Alcohol or intoxication
Participants under the influence of alcohol or drugs will not be allowed to participate.
Epic Norway and Nemo Classic Diving reserve the right to cancel or modify activities if necessary due to safety, weather or operational considerations.